Frequently Asked Questions

Topic: New Patient

How does your intake process work?

At CUCARD we offer a comprehensive evaluation that results in a better understanding of the ways that environmental, psychological, and biological factors have contributed to current problems in functioning. Additionally, we outline specific recommendations for treatment and therapeutic goals.
For adults, initial assessments usually involve completion of a background questionnaire, assessment forms, and a diagnostic interview that lasts approximately 90 minutes to two hours. With the individual's consent, we also speak to other treatment providers or relevant family members (e.g., parents of young adults, spouse) who may be able to offer other insights and observations to assist in the assessment or treatment planning
For children and teens, our intake is completed over two separate meetings, one involving parents and a separate meeting with the child or teenager. As with adult evaluations, we ask both parents and their children to complete a background questionnaire and assessment forms. Each meeting lasts approximately 90 minutes to two hours.  At times, we conduct observations of the child and/or parent engaging in a problem solving task or challenging situation, in order to better understand the child's concerns. In addition, we may ask to speak with school personnel if the child is having difficulty in school. 
Each evaluation determines eligibility for treatment at CUCARD and does not guarantee treatment at our clinic. If at the conclusion of our evaluation we determine you or your child would be better suited for treatment elsewhere, we will provide appropriate referrals and recommendations for those services.

I was referred to specific therapist. Can I work with him/her?

Yes, depending on that therapist's availability and areas of specialization.

Do you take insurance?

We accept UnitedHealthcare (UHC) with Columbia, Aetna Commercial plans, and Aetna NYP.

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